Privacy Policy AND SMS TERMS
AND CONDITIONS

Privacy Policy

Introduction

Allgood Insurance (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://allgoodins.com/ and interact with our services, including our SMS marketing and communication programs. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

We collect information that identifies, relates to, describes, references, or can be linked to a particular consumer or device (“personal information”). The categories of information we collect include:

  • Contact Information: Name, physical address, email address, and mobile phone number.
  • Communication Records: Records of correspondence when you contact us, including inquiries, quote requests, and support messages.
  • SMS Consent Records: Records demonstrating your explicit consent to receive text messages, which are collected via filling out a form on the company website.

2. How We Use Your Information

We use the information we collect for various business and operational purposes, including to:

  • Provide, operate, and maintain our insurance services and website.
  • Respond to general inquiries, process payments, provide office updates, and deliver renewal reminders.
  • Process quote submissions and send follow-up messages regarding your active or requested services.
  • Comply with legal obligations, enforce our terms, and maintain regulatory compliance.

3. Information Sharing and Disclosure

We respect your privacy. Phone numbers, SMS consent data, and personal information collected specifically for SMS communication and marketing purposes will NOT be shared with third parties or affiliates for marketing purposes.

We may share information only under the following limited circumstances:

  • Authorized Service Providers: We may share information with trusted third-party service providers who perform business operations on our behalf, strictly under confidentiality agreements, solely to assist us in delivering our services (e.g., website hosting or customer management
    software).
  • Legal Imperatives: We may disclose your information if required to do so by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against accidental loss, unauthorized access, use, alteration, and disclosure. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Update: You may request access to or correction of the personal information we hold about you by contacting us directly.
  • Opt-Out Choices: You can opt out of receiving promotional emails or text messages at any time by following the unsubscribe or opt-out instructions provided in those communications.

6. Third-Party Links & External Sites

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

7. Children’s Privacy

Our services are directed exclusively to individuals who are 18 years of age or older. We do not knowingly collect, maintain, or use personal information from children under the age of 13. If we discover that we have collected information from a child under 13, we will take immediate steps to delete such information.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted directly on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, please contact us at:

  • Company Name: Allgood Insurance
  • Physical Address: 3001 Waughtown St, Winston-Salem, NC 27107
  • Business Phone: 336-650-0909
  • Business Email: support@cima-allgood.com

SMS Terms and Conditions

1. Types of SMS Communications

Allgood Insurance sends text messages to communicate regarding general inquiries, payment confirmations and notifications, office updates, policy renewal reminders, quote submissions, and follow-up messages related to your insurance needs.

2. Consent to Receive SMS

You consent to receive text messages from Allgood Insurance by filling out a form on the company website. Consenting to receive text messages is not a condition of purchasing any property, goods, or services.

3. Data Privacy Confirmation

Phone numbers, SMS consent data, and personal information collected for SMS purposes will NOT be shared with third parties or affiliates for marketing or promotional purposes under any circumstances.

4. Opt-Out Instructions

You can opt out of receiving text messages at any time. To stop receiving messages, reply STOP to any text message received from Allgood Insurance. Following your request, you will receive a final confirmation message confirming that you have been unsubscribed, and no further messages will be sent to your mobile number unless you opt back in.

5. Help

For assistance, text “HELP” to any message you receive from us, or contact us directly via https://allgoodins.com/, by phone at 336-650-0909, or by email at support@cima-allgood.com.

6. Message Frequency

Message volume varies depending on active service requests, customer engagement, and ongoing account activities.

7. Standard Rates

Standard message and data rates may apply based on your mobile carrier plan and individual user agreement.

8. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP”.
  • For assistance, text “HELP” or contact us directly via https://allgoodins.com/.
  • Message frequency may vary.